FAQ 

• Welcome to Believe.com Help Center

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Log in Problems

• I Can't Log In

• Forgot Your Password

 

New Customer Guidance

• How can I save money on shipping?

• What could cause an invalid tracking code?

 

Apparel FAQs

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• How to keep my apperal?

• How do I place my order in this website?

• When should I order my apparel?

• Is this product available and when will I receive it?

• How will my item (s) be shipped?

• Can I see a swatch of the color I’m interested in before I order?

• What if my apparel is not available?

• Are you an online apparel  store only?

• Is the information I send over the Internet safe?

• How do I use the search option of your site?

• What if I want a dress in a color that is not listed?

• Can I see the apparel in other colors?

• Do you offer dress rent service?

• How do I upgrade my shipping?

• Can I get an apparel with extra length?

• Why can’t I find the apparel which I saw before?

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 Payment

• Cash on delivery?

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Order Making

• What should I pay attention to before placing an order?

• How to find my favorite items?

• How to remove item out of cart?

• What is processing time?

• How to change the order information?

• How to creating reviews?

• How do I choose the specifications of the item I want?

• How to finish an order?

• How to check order status?

• If a very large order is delivered from overseas to my country, will my order be seized by customs?

• What is Believe Wears purchase flow?

• How is the product quality on Believewears.com?

• What if I can't find my apparel?

• What if I am making a large / bulk order?

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Shipping

• How do I save on shipping?

• What could cause an invalid tracking code?

• How can I tell if my items have been shipped or not?

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Refund Policy

• What if I changed my Paypal account,can the refund be sent to my new account?

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Preferential Policies

• What are the requirements for discounts?

• What kind of discount does Believewears.com offer?